Make use of a tailor-made lease agreement
A standard lease normally covers the very basic components, however your agreement might need additional terms in order to serve both you and your tenant. Factors such as noise levels, the number of people that can live on the property etc. need to be included and in detail. You can have clauses that suit the manner in which you run your property, as long as this is not in violation of human rights. When tenants are aware of all the terms, they are less likely to do something that goes against them.
When a tenant knows that you are easily accessible for either concerns that they might have or general questions, this always puts them at ease. A tenant that is at ease is a happier tenant, and this generally makes for a happier environment. So provide tenants with a few of your contact details, including alternative numbers should they have an emergency that concerns you as the landlord.
Know the laws
The last thing you need as a landlord is an unhappy tenant that takes you to court. The first step to avoiding legal disputes is to know the laws. This will make it easier for both you as the landlord and the tenant to adhere to.
Professionalism ranges from the way you dress, to the manner in which you speak to your tenants, whether or not you respond to them promptly, tend to requests for repairs as quickly as possible, and be reliable. This will set the tone for the manner in which they conduct themselves while on your property, as well as how they approach you.
Being disorganised is probably the best recipe for chaos. This could mean you being less successful as a landlord. The better organised you are, the more peaceful your days will be. This will take a while, considering the amount of paperwork that is involved, however the results are sweeter. Employ the relevant people if need be, as long as you ensure that everything is in order.
Listen to your tenants’ concerns
No tenant prefers being ignored when raising concerns to the landlord; if anything, this chases tenants away. The aim is to retain as many tenants as possible, particularly the ones who adhere to all the rules. Retaining tenants makes for less paperwork, so it is a win-win.